Our commitment
We aim to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA. We design with keyboard navigation, screen readers, color contrast and reduced motion in mind.
Accessibility tools on this site
Use the accessibility button in the corner of every page to:
- Increase or decrease text size.
- Switch to high contrast or dark reading mode.
- Underline links, use a more readable font and increase text spacing.
- Pause animations, switch to grayscale and enlarge the cursor.
Known limitations
Some third-party content, such as embedded maps, may not be fully accessible. We are working with providers to improve this.
Accessible lending
If you need documents in large print, would like a longer appointment, or prefer to communicate through a relay service or interpreter, tell your loan officer and we will make arrangements at no cost.
Feedback
If you have difficulty using any part of this site, please tell us. You can reach us at [email protected], by phone at (617) 555-0112, or by mail at 225 Clarendon Street, Suite 1400, Boston, MA 02116. We aim to respond within two business days.